Product Support Engineer (m/f/x) IT B2B Operations (Porto)
Job ID: 5455 | Work Model: Full-Time | Contract Type: Permanent | Job Category: IT
Logistics is people business – this guiding principle makes it clear that employees are the key factor to DACHSER's corporate success. Founded in 1930, our family-owned company is now one of the world's leading logistic providers. We provide intelligent logistic solutions worldwide. Together, we pursue the mission of creating the world's most intelligent combination and integration of logistic network competencies, thus optimizing our customers' logistics.
Are you looking for a job with prospects in a stable and future-oriented company? Then apply at DACHSER and drive the logistics of the future forward with us.
Tasks
- Operate solutions in a cloud environment (monitor, update, troubleshoot and continuously improve solutions)
- Execution of functional and integration tests
- Technical onboarding of business partners via communication protocols (SFTP, AS2, HTTPS, Webservices)
- Setup and support of communication modules and certificates
- Consulting internal teams and customers on communication technologies
- 2nd and 3rd level support for communication topics
- Create technical documentation and training materials for internal and external Stakeholders
Qualifications
- Degree in Computer Science, Information Technology, or equivalent professional experience
- Basic Knowledge Azure, Linux, IaC (Terraform)
- Knowledge of communication protocols (SFTP, AS2, HTTPS, Webservices)
- Learning skills, quick comprehension, analytical and problem-solving skills.
- Team player with structured, solution oriented and independent working style
- Strong communication skills in English
- Beneficial: experience with IT Security
Adelina Frinculescu
Consultant HR Management Head Office
Porto, DACHSER Corporate IT Hub, Portugal Lda., Edificio ICON DOURO
At DACHSER, all people are welcome. Diversity and equal opportunities are an integral part of our corporate culture. We see the uniqueness of each individual, and thus the diversity of our teams, as the driving force behind our daily work and innovations – because: Logistics is People Business. We look forward to meeting you.