Domestic Outbound Planner

Key Responsibilities

• Plan and coordinate European outbound collections and deliveries, including hazardous shipments, ensuring all relevant information is accurately uploaded to partner systems where required.
• Support the smooth running of groupage and charter operations, helping to ensure freight is planned efficiently and customer requirements are met.
• Book vehicles and loading space, ensuring all administration is completed accurately and in line with DACHSER network standards.
• Manage and monitor outbound activity using key DACHSER systems and planning tools, including Domino, the Outbound Planning Tool and Charter Tool.
• Coordinate vehicle loading and despatch, ensuring freight moves efficiently and departmental KPIs and customer expectations are achieved.
• Build strong working relationships with hauliers and transport suppliers, managing performance, service levels and costs.
• Respond to charter and groupage transport requirements, identifying efficient and cost-effective solutions for customers.
• Maintain a strong and reliable supplier database, ensuring a range of competitive transport options are available to meet operational needs.
• Take a commercially focused approach to planning, looking for opportunities to maximise profitability without compromising service or quality.
• Complete cost accruals and process purchase invoices accurately and within required processes.
• Work closely with colleagues across Northampton, the wider UK business and the European network, maintaining effective communication and strong working relationships.
• Ensure daily activities are completed in line with standard operating procedures and company quality standards.
• Maintain accurate records and ensure all operational paperwork and reporting requirements are completed correctly and efficiently.
• Prepare and process all required vehicle despatch documentation, including CMRs, hazardous goods documentation and customs paperwork.

The Ideal Candidate Will Have

• Good knowledge of transport legislation and an understanding of the requirements within a busy transport operation.
• Strong geographical knowledge, with the ability to support effective transport planning and routing.
• Good commercial awareness, with an understanding of how to maximise profitability while maintaining excellent service and quality.
• The ability to remain calm and organised under pressure, effectively prioritising workload in a fast-paced environment.
• Strong problem-solving and analytical skills, with the confidence to make informed decisions when challenges arise.
• A resilient and flexible approach, comfortable adapting to changing operational priorities.
• Excellent attention to detail and a high level of accuracy.
• The confidence to work independently, use initiative and take ownership of tasks through to completion.
• A strong customer-focused approach, taking responsibility for delivering a high-quality and reliable service.
• Previous experience working within a fast-paced and dynamic environment.
• Excellent multi-tasking and organisational skills, with the ability to manage several priorities at the same time.