Export Dispatch Administrator
Job ID: 5579 | Work Model: Full-Time | Contract Type: Permanent | Job Category: Land Transport / Freight Forwarding
Role: Export Dispatch Administrator
Contract: Permanent
Hours: Monday – Friday 1300-2200
Location: Dartford
Why Join DACHSER?
At DACHSER, we’re a global family powering over 83 million shipments every year- from fashion to life-saving medical supplies. Ranked among the world’s top logistics providers, we don’t just move goods -we keep the world connected.
What really sets us apart? Our people. Here, your ideas matter, your energy fuels success, and you’ll be part of a fast-paced, supportive team that’s shaping the future of logistics.
Purpose Of the Role:
To support the efficient and cost-effective operation of European export activities by responding to customer requirements and meeting network standards. The role focuses on delivering high-quality, reliable service while maximising profitability through effective solutions to groupage and export logistics needs.
Responsibilities
- Collating and processing delivery notes.
- Processing collection orders, including both part and full loads.
- Managing EDI takeover activities.
- Preparing and dispatching trunk vehicles and one-way export trailers.
- Routing consignments to maximise trailer utilisation.
- Processing customs envelopes.
- Conducting dangerous goods compatibility checks.
- Planning and processing customer EDI data, including advice notes, collections, forwarding orders, and hazardous or customs-related requirements.
- Monitoring customer compliance with export documentation to ensure accurate and efficient customs processing.
- Providing guidance on Dachser customs documentation requirements and assisting in resolving customs issues to support timely export dispatch.
- Completing Brexit-related administrative tasks, including entering data into the Government Gateway and adding customs information to processed jobs.
- Maintaining effective communication with internal departments in Dartford— such as export customer service, warehouse, transport, customs, and sales— as well as with other UK and European branches.
The ideal candidate will have
- A minimum of two years’ experience in European road freight operations
- Strong knowledge of European geography
- Solid commercial awareness
- Proficiency in standard computer applications
- The ability to perform effectively in a fast-paced, pressurised environment
- Flexibility and adaptability to changing operational demands
- Customs knowledge (desirable)
- High levels of accuracy and attention to detail
- Strong multi-tasking and organisational skills
Benefits That Support You
At DACHSER, we believe in taking care of our people - inside and outside of work. Here’s what you can enjoy as part of our team:
- Free Car Parking - hassle-free parking every day, so your commute is stress-free.
- 25 Days annual leave plus 8 days bank holiday – generous time off to rest, recharge and enjoy life outside of work.
- Life Assurance - Death in Service benefit to provide peace of mind for you and your loved ones.
- Employee Assistance Programme - confidential support to help you manage any personal challenges affecting your wellbeing and work.
- Employee Discounts - from day one, access exclusive deals on holidays, fashion, supermarkets, gyms, insurance, and more.
- Pension Plan - a flexible, tax-efficient pension scheme where you decide your contribution level, helping you plan.
- Health Perks - free eye tests and money-off vouchers to keep you feeling your best.
- Internal Referral Fees - know someone perfect for the team? Earn rewards by referring great talent.
- Long Service Awards - we celebrate and reward your loyalty and commitment over time.
Join Our Inclusive Family
At DACHSER, everyone is welcome. Diversity and equal opportunities are at the heart of who we are. We value the unique qualities each person brings, believing that diverse teams drive innovation and success. Because for us, logistics is a people business — and we can’t wait to meet you.