Short Distance Administrator

Tasks

• Coordinate freight bookings via email, EDI, telephone, and client-specific software.
• Gather and manage data related to UK and European freight bookings.
• Accurately input and update shipment status using the correct difference keys within the supply chain.
• Support the planning and execution of inbound operations, including groupage and special transport requirements.
• Book vehicles and carry out all related administrative tasks in line with Dachser network standards. 
• Monitor inbound operations and utilise various Dachser tools effectively (e.g. Domino, Active Report, Vehicle Localisation, Collection Dispo). 
• Ensure departmental KPIs are consistently met.
• Manage cost accruals and process purchase invoices accurately.
• Maintain effective communication with departments across the Northampton branch, UK offices, and international network to uphold service levels.
• Adhere to standard operating procedures and maintain high-quality operational standards.
• Respond efficiently to customer enquiries regarding groupage services, providing cost effective and timely solutions. 
• Ensure all reporting and documentation is completed accurately and in a timely manner, including PODs, CUIFs, and loading/unloading paperwork. 

Qualifications

• Strong verbal and written communication skills
• Well-organised with excellent planning abilities
• Skilled in problem-solving and data analysis
• High attention to detail and accuracy
• Confident with IT systems and tools
• Proactive, takes ownership, and works well independently
• Adaptable, confident, and approachable
• Good geographical knowledge
• Commercially aware with a focus on quality and profit
• Performs well under pressure and manages workload efficiently
• Resilient, flexible, and dependable
• Experienced in fast-paced, dynamic environments