Customer Service Coordinator Ocean Freight Import
Job ID: 4483 | Work Model: Full-Time | Contract Type: Permanent | Job Category: Air freight / Sea freight
Logistics is people business – this guiding principle makes it clear that employees are the key factor to DACHSER's corporate success. Founded in 1930, our family-owned company is now one of the world's leading logistic providers. We provide intelligent logistic solutions worldwide. Together, we pursue the mission of creating the world's most intelligent combination and integration of logistic network competencies, thus optimizing our customers' logistics.
Are you looking for a job with prospects in a stable and future-oriented company? Then apply at DACHSER and drive the logistics of the future forward with us.
Tasks
- Monitor the shipment and shipping documentation to ensure smooth daily operations
- Monitor order status and work closely with internal parties to resolve shipment issue liaise with customers for cargo shipment order
- To communicate with overseas partners for Sea shipment to ensure shipment handling properly and efficiently
- To coordinate with internal departments to keep the high level of service provide to customers and overseas partners
- Other job duties duly assigned
Qualifications
- Higher Diploma holder or above in Logistics Management or related disciplines
- Over 5-6 years’ experience in ocean freight import/export operations
- Knowledge of transshipment, import/export documentation
- Hands-on PC operation in MS Office / Lotus Notes
- Good command of written and spoken English and Mandarin
- Good team player, proactive and attention to detail
Benefits
- Modern, international working environment
- Sustainably growing family-owned business with diverse tasks in one of the industries of the future
- Comprehensive onboarding program and career planning (DACHSER Academy)
Kennie Ngo
Senior Expert HR ASL
Hong Kong, DACHSER Hong Kong Ltd.
At DACHSER, all people are welcome. Diversity and equal opportunities are an integral part of our corporate culture. We see the uniqueness of each individual, and thus the diversity of our teams, as the driving force behind our daily work and innovations – because: Logistics is People Business. We look forward to meeting you.